Pet odour & stain removal Geelong
Urine smell that keeps coming back in your Geelong home? It is in the underlay, not the carpet. We find it with UV, treat it at the source, and tell you honestly what is achievable.
Get your price
Four quick questions (five with your address). We reply within 2 business hours to confirm the details and give you a fixed price — never an hourly rate.
How we do pet odour removal differently
Urine soaks through the carpet into the underlay. A surface clean dries the top and the smell returns on the next humid day — and Geelong gets plenty of those.
We map every spot with a UV torch and a moisture probe, break down the uric salts with an enzyme treatment, then flush and extract from the underlay.
How we treat pet odour
Everything on this list is in the price. There is no “premium” tier that unlocks the actual clean.
Before & after
Photographed on the job by our technicians. Drag the handle to compare.
What we can and can’t get out
Straight answers instead of percentages. Anyone quoting you a “98% removal rate” made that number up.
Red wine & juice
Usually removed completely if treated before it sets. Older tannin stains lighten substantially.
Coffee & tea
Nearly always fully removed with enzyme pre-treatment. Heat-set stains may leave a faint shadow.
Pet urine & odour
Treated at the source, in the underlay — not masked. If it has reached the subfloor we tell you before we start.
Ink, dye & bleach
Often permanent. Bleach removes colour rather than adding a stain, so it can’t be cleaned out. We’ll show you colour-repair options.
Important: some stains are permanent
We get excellent results on most organic stains, but some damage can’t be reversed — bleach spots, permanent dyes, fibre burns. We always inspect first and give you an honest assessment before we start.
The Eco Mate 6-Step Deep Clean
The same six steps on every job, whether it’s a single rug or a four-bedroom house.
Fibre & stain assessment
We walk through with you, identify the fibre type and dye-test where needed, so nothing gets damaged.
Power pre-vacuum
HEPA filtration lifts out the dry soil first. Skip this step and you’re just making mud.
Eco pre-treat & spot work
Targeted solutions for tea, coffee, wine, makeup and the traffic lanes where everyone walks.
Agitation
A counter-rotating brush lifts embedded grit from deep in the pile, where vacuuming can’t reach.
Steam clean & rinse
Hot water extraction, then the pH-balanced rinse that takes the detergent away with it.
Fast-dry finish
Air movers where they’re needed, then a post-groom so the pile sits evenly and looks right.
How our pricing works
We quote each job rather than publish a rate that turns out not to fit your place. But you should know what moves the number before you call.
Fixed price, confirmed before we start
Never an hourly rate. Never a number that grows once the van is in the driveway. The price we quote is the price you pay.
How many rooms, and how big
A room is up to 20m². Anything larger is priced as two.
Condition
Normal wear, heavy traffic lanes, or years of build-up — they take different amounts of work.
Fibre type
Wool needs lower heat and lower alkalinity than synthetic. It takes longer, and it matters.
Pet treatment and stairs
Urine has to be treated at the underlay, not the surface. Stairs are priced per flight.
Access and parking
A third-floor walk-up with no loading zone takes longer than a driveway. We say so up front.
The Eco Mate 7-Day Promise
If anything we cleaned isn’t right, tell us within 7 days and we’ll come back and re-clean it. Free. No forms, no argument, no “that’s not covered”.
We can offer that because we rarely have to.
What our customers say
Real reviews from Melbourne and Geelong customers, straight from our Google profile.
How much does cleaning cost?
It depends on the size of the job, the condition, and any extras like pet treatment — so we quote each job rather than publish a rate that turns out not to fit. What we do promise: a fixed price, confirmed before we start, and never an hourly rate that creeps.
Can you get rid of pet smells for good?
Usually, yes. Urine soaks into the underlay, so surface cleaning only masks it. We treat the source with enzyme and oxidiser treatments. If it has reached the subfloor, we will tell you honestly what is achievable before we start.
Why does the smell come back after I clean it myself?
Because the urine went through to the underlay. Surface sprays dry the top and the smell returns on the next humid day. We treat at the depth the urine actually reached.
How do you find all the spots?
With a UV torch and a moisture probe. Old urine spots are often invisible in daylight but show up clearly under UV.
Do you service Geelong?
Yes — Geelong, Newtown, Highton, Belmont, Torquay, Ocean Grove and the Bellarine, with the same team and the same pricing. We also travel to Frankston, the Mornington Peninsula, Ballarat and Bendigo.
You might also need
Carpet cleaning Geelong
Carpet steam cleaning across Geelong and the Bellarine. Sand, salt and pet odours lifted properly — and no sticky residue left behind to pull the dirt straight back in.
Upholstery & couch cleaning Geelong
Couch, sofa and lounge cleaning across Geelong, Newtown and the Bellarine — fabric and leather. Colour-safe methods, dry in hours.
Rug & mat cleaning Geelong
Persian, Oriental, wool and modern rugs cleaned across Geelong with colour-safe methods and careful handling.
Ready for a properly clean home?
Get a fixed price in about a minute. We reply within 2 business hours, and we turn up when we say we will. Locally owned and based in Wollert, VIC.
